Privacy Policy for SMS Users
Effective Date: January 14, 2025
At Grindley Williams Engineering, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our SMS services. By providing your phone number, you consent to the terms outlined below.
1. Information We Collect
We collect the following personal information:
Your name
Your phone number
This information is collected for the sole purpose of communicating relevant details regarding your inspection.
2. How We Use Your Information
We use the information you provide to:
Send you reminders, updates and information about your inspection
Ensure smooth communication regarding our service
We do not sell, rent, or share your personal information with third parties for marketing or any other purposes outside the scope of providing our services.
3. MESSAGE FREQUENCY AND RATES
Message frequency may vary based on your inspection schedule and service updates.
Message and data rates may apply. Please check with your mobile service provider for details.
4. Data Access, Modification, and Deletion
You have the right to:
Request modifications to your personal information if it is inaccurate or incomplete
Request the deletion of your personal data from our records
To make a request, please contact us at sms@grindleywilliams.com
5. Customer Care Information
For any assistance or inquiries, you can contact us by emailing sms@grindleywilliams.com. Text "HELP" for help.
6. Data Security
We are committed to safeguarding your personal information and have implemented stringent measures to protect it from unauthorized access, alteration, or destruction. While we employ industry-standard security practices, it is important to note that no method of data transmission or electronic storage is completely immune to risks. We continuously evaluate and improve our security protocols to ensure your data remains as secure as possible.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated via our website, and the updated policy will be effective as of the date stated.
For any questions or concerns about our privacy practices, please contact us at sms@grindleywilliams.com.